Important Security Alert
Your credit union will never ask for your password, PIN, or Social Security number over the phone, via text, or in an email. If you receive a request for this information, it’s likely a scam.
- Password
- PIN
- Social Security number
- One-time passcodes
- Multi-factor authentication (MFA) codes
- To send money to yourself
- Debit Card Number
- Credit Card Number
- Hang up and call your credit union directly using the contact information on their official website
- Don’t click links in suspicious emails or texts
- Don’t open attachments in suspicious emails
- Use strong, unique passwords for your online banking accounts and update them regularly
Financial institutions around the nation continue to work to stay ahead of fraudsters.
Our goal is to keep you up to date on the latest scams.
We never call you and suggest you remove money from your account and take it to another financial institution or to load it onto a debit card (or other card).
When you receive a call, text or email and it addresses fraud on your account, hang up and call us 432.550.9126 or 800.375.2168.
You can also come to one of our locations and talk to one of our experts.
Complex Community Federal Credit Union
Copyright © Complex Community Federal Credit Union
APR = Annual Percentage Rate
APY = Annual Percentage Yield
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
Equal Housing Lender